5 questions multiple choice

hello, i have attached 5 questions multiple choice about Interpersonal Communication please read them carefully and answer
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Question 1
“You matter” and “You’re important” are examples are:
Affirmation
Confirming communication
Positive messages
Question 2
The process of protecting our presenting self to “save face” in response to
being challenged is referred to as:
Defensiveness
Reactive response
Protective reaction
Question 3
Which of the following is considered a helpful attitude or skill when offering
constructive criticism?
When it is for your good
To teach someone a lesson
Sandwich method
Question 4
Communication that includes “we” language, where both parties feel like they
have won (win/win) is known as:
Controlled communication
Provisionalism
Problem oriented
Question 5
Conflict style involves some behavioral flexibility and is influenced by all of the
following factors EXCEPT:
The situation
Your personality
Your goals

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