Business Demand Letter

You have now worked for Bright Angel Studios, LLC for a couple weeks. One of the
primary vendors for the company, Acme Paper, Inc., is not living up to its contract. Your
company is to be provided 100 cases of top quality photo paper, 8×10, every week on Mondays.
For the last month, Acme has been late and short. Shipments are arriving mid-week, and often 75
cases or fewer. This is causing problems with your production. If not resolved you will have to
go to a new source, but other suppliers are more expensive.
Acme is owned by Joe McGuire, a real jerk. He is more interested in his ego than in his
business it seems, at times. His son, Frank, will be taking over the business in the next few years
and is a kind and reasonable businessman. You and Frank are the same age.
For the past several years, Mr. Devinci has dealt with Joe and Joe is still in charge of the
account.
Your boss, Mr. Davinci, has come to you with an assignment. You have to write a letter
to Acme to resolve this problem. Use the following:1. The pre-game: Playing up the bias of the receiver 2. Tone
3. Content
4. Delivery Strategies
5. Response – always as “And then what” the above elements should be clear on the document. here is an example :Dear Mr. Joe McGuire, We have been working with Acme Paper for long time. We make an
amazing business. Therefore, we would like to continue our business
with Acme Paper. However, we have notice that Acme Paper being late
for deliver our needs in last few months. That late is effect our business
in bad way with our customers.
We hope that we can work with you to solve this issue and we are sure
Acme Paper can handle it. Otherwise we have to looking for another
vendor which we do not like.
Looking forward to contact us to solve this issue.
Sincerely

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