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ITCO 498 Unit 2
Capstone Project Scenario
A former dot com company, Verbania, Inc., shut down in 2001 because of the Internet bubble
burst. It is attempting to reinvent and launch itself once again. It is looking for a complete
information technology (IT) solution that includes hardware, software, networking, and security,
among other requirements. Verbania’s core product will be a social networking Web site and mobile
application that rivals the big names that currently represent social media. It is attempting to find
the best features and consolidate them into its product. The company is looking to establish its
headquarters in the Silicon Valley region in California. The executives at Verbania are looking for
your company to propose a solution that will endure future Internet trends.
The basic user requirements for the social networking solution must include but are not limited to
the following:
•
•
•
•
•
•
•
•
Creating an account and a profile
Creating discussion forums and posting
Search capability for people
Gaming component
Calendar component for reminders
Instant messaging and Voice Over Internet protocol (VOIP)-type calling between friends
Secure account and email feature
Availability seven days a week
The basic company requirements for the social networking solution must include but are not limited
to the following:
•
•
•
Collect, store, back up, and mine user data to better understand users.
Integrate collected data with customer relationship management (CRM) to improve business and
customer support processes.
Analyze user patterns, behavior, and generated traffic to present to advertisers.
Requested functionality for the social networking application includes the following:
•
•
•
•
Account setup and log-in functionality
Creating a profile
Adding or removing friends
Posting to a discussion area
Deliverables:
Individual Project Unit 2 IP
Continue using the template that was modified in Unit 1. Submit your capstone project related
work to the group submission area. Include the word “DRAFT” in the document
title. Your second draft will then be available to share with your team. The second draft will also
be available for your instructor to view team progress.
Use the company profile and scenario found here as the subject of your Systems Implementation
Plan.
Project
Part 1
New Requirements
Designing a network involves data, voice, and power considerations. Creating a well-integrated
social relationship platform involves interoperability with other technologies, like
customer relationship management (CRM). Assume you are designing a network infrastructure
for Verbania, Inc. The company requires an efficient network that carries data,
Voice over Internet Protocol (VoIP), and Power over Ethernet (PoE). It also requires the
effective use of a CRM system to pull customers’ social media data for review and
analysis to improve user experience and generate profits.
Part 2
The project team must analyze the New Requirements. This section will specify what the
company will need in the area of solution elements, such as networking, Voice Over
Internet Protocol (VoIP) and Power (PoE). Specifically, this section will answer the following
questions (at a minimum):
Which type of network topology would you recommend for the corporate backbone and the
wired and wireless connections? Why do you think this would be the best choice?
Which type of cabling would you recommend? Why do you think this would be the best choice?
Part 3
How will the network infrastructure accommodate remote access?
What solution would you propose to integrate the social media site with a CRM solution?
What security considerations are involved?
Collaborate and work with the network specialist on the team. Be sure to capture and document
the decisions made in the appropriate section of the capstone project
document.
Prepare 6–8 pages of content addressing the team’s system analysis of requirements defined in
Section One.
Insert content into the template document under Section Two.

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