Chapter6: How Do I Measure Success? Just as you have set realistic goals, it is equally important to set key performance indicators to measure your success. Managers often do not take the time to ask themselves, How will I know if I am successful? The goal of this chapter is to allow you to assess how you personally define success and the performance indicators you will use to measure your progress in reaching those goals and achieving success. For this chapter you may choose to address the following topics. By answering and addressing the following in 5 pages. What external measures of success do you value?What intrinsic measures of success do you value?What will be your personal key performance indicators or criteria for success as a manager? How will I document my success and why is that important?What will be your personal key performance indicators or criteria for success?How is your measure of happiness related to your definition of success? References: Ballou, B., Heitger, D., & Schultz, T. (2010). The actions-to-value framework: Linking managerial behavior to organizational value. Management Accounting Quarterly, 11(4), 19. Rosen, M., Bedwell, W., Wildeman, J., Fritzsche, B., Salas, E., & Burke, C. (2011). Managing adaptive performance in teams: Guiding principles and behavioral markers for measurement. Human Resource Management Review, 21(2), 107122. Pink, D. (2008). Do the RIGHT THING. People Management, 14(7), 3436. Deem, J., Barnes, B., Huizenga, H., Segal, S., & Preziosi, R. (2010). The relationship of organizational culture to balanced scorecard effectiveness. SAM Advanced Management Journal, 75(4), 3139. Paulson Gierde, K., & Hughes, S. (2009). Racing to success by identifying key performance drivers. Journal of Corporate Accounting & Finance (Wiley), 20(3), 5965.Lengacher, D. (2009). Challenges in measuring organizational performance. Business Intelligence Journal, 14(3), 1826.Hammer, M., Haney, C., Wester, A., Ciccone, R., & Gaffney, P. (2007). The 7 deadly sins of performance measurement and how to avoid them. MIT Sloan Management Review (Cambridge), 48(3), 1928.
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