Journal Entry

Competency 2: Utilize critical thinking skills to analyze healthcare delivery system management challenges as related to population health indicators, and political, economic, and consumer driven forces.Competency 4: Communicate in a manner that is professional and consistent with expectations for a member of the business professions.The example give you the questions and the format and the answers should be clear to show that competency 2 and 4 are met.

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Unit 1 Journal Entry
Discuss your most valuable learning experience related to this unit. (This might include
facts, concepts, insights or ideas derived from the course content, outside research,
your professor, your peers or professionals in the field.)
My most valuable learning experience related to this unit was expanding my awareness on
how artificial intelligence (AI) is quickly making its way into health care. I have always been
fascinated by robots and science fiction as I was growing up and it seems that a lot of what
used to be fantasy is actually becoming real! What really stood out for me was how AI can
help doctors analyze complex data and enable faster diagnosis with high accuracy. This also
had personal meaning to me, as I was discussing this very topic with my brother in law, who
is a physician, over the holiday. He said that he is really happy to think about having a lot of
the more mundane or purely technical tasks taken care of by AI as he feels that it will give
him more time to actually spend with his patients. Not only are patients frustrated with the
time constraints in appointments, but the doctors often don’t feel so good about it either. As
long as the accuracy is ensured I think it will really be a positive change. I listed Dr. Mesko’s
article on challenges that need to be addressed before we can successfully incorporate AI
into our healthcare system on my reference list. It’s a good read.
Discuss an example(s) of knowledge, awareness, or skills you gained from this
unit that might be applicable to your current or future career.
In one of Joe Flower’s articles, I read about ways to improve productivity in health care
organizations. One of the suggestions for helping with that involved eliminating procedures
that do not add value to the final outcome. It sounds like a simple thing and makes common
sense. However, when I think about how busy the departments that I have worked in are just
getting day-to-day tasks accomplished, I can see how much of a challenge taking the time to
do this kind of evaluation could be. But from a managerial standpoint, I can see how valuable
and necessary it is to take the time. Now that technology and electronic records are being
used more, I would bet that there are still some duplications going with collecting the same
types of information as people try to adapt to a new way of doing things. That might be a
good place to start with an evaluation. I guess a review of the types of tasks and how much
time they take for each person would be the first step. And then they could be evaluated.
Discuss ideas, material, research, topics, etc., you did not have time to fully
investigate but would like to revisit in the future. Consider storing your links in
RefWorks for future access.
In the discussions this week, I identified a couple topics that I would like to learn more about. Joseph
shared what he read about Amazon’s Alexa, the voice-assisted technology and how it is expected to
transform health care. I would like to revisit this in the future as I found this technology interesting and
actually really useful at home. It is hard to imagine how it will be best utilized in delivering healthcare
Also, I want to better understand the Affordable Care Act. I’m sure that we will be referring back to it a
lot this quarter and in other courses. I didn’t have time yet to I read the survey data available on that was
shared in the discussions this week. But now that I subscribed to the newsletter I will be more
informed and updated. I know that it is important to understand all the changes going on with our
system structures to be successful in my career and I need to be sure to get the best information
Create a list of resources for future reference and use in your courses and/or career. This
might include articles, authors, websites, professional organizations, research studies,
publications, etc.
Caughill, P. (2017, December 19). An AI-equipped microscope can diagnose deadly blood
infections. Retrieved from
In this article, the author shares a great example of a valuable possible use of AI in diagnostics in the
near future.
Mesko. B. (n.d.) Six challenges to tackle before artificial intelligence redesigns healthcare [Blog
post]. Retrieved from intelligenceredesigns-healthcare/
This article focuses on the challenges facing the adoption of artificial intelligence (AI) in health care
services and how best to address them.

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