REVISE 5 CLIENT Resumes to NEW resume templates

1. OPEN THE OLD CLIENT RESUME DOCUMENT2. OPEN THE NEW CLIENT TEMPLATE RESUME3. YOU WILL TRANSFER THE CLIENT INFORMATION FROM THE OLD TEMPLATE TO THE NEW TEMAPLATE (Name, address, email, number, job name, job dates, job title, education information)4. YOU WILL CHANGE THE JOB DUTIES UNDER EACH JOB TO MATCH THEIR SPECIFIC JOB5. IT SHOULD LOOK VERY NEAT AND PROFESSIONAL ONCE COMPLETE6. I WILL SEND EACH RESUME SEPARATELY AND SAVE THEM WITH THE CLIENT FIRST AND LAST NAMECLIENT 1: TYESHIA (ATTACHED)
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F IRS T NAM E LAS T NAM E
Adress| clientemail@gmail.com| 229-555-5555
PROFESSIONAL PROFILE
An enthusiastic, goal-oriented, and cooperative person seeking an opportunity to work in an environment that utilizes the skills and abilities
that are demonstrated to be necessary for the duties performed within the company.
EDUCATION
Associate in Early Childhood, Albany Technical College, Albany, GA, 2013-2017
High School Diploma, Dougherty Comprehensive High School, Albany, GA, 2008-2012
KNOWLEDGE/ SKILLS/ABILITIES
Provide friendly, efficient and accurate solutions for customers through phone, live chat or e-mail with the goal of customer loyalty and
increased business sales. Listen to and analyze customer’s issues, investigate problems, and provide strategic solutions. Ensure that
customers always have the most complete and up-to-date information about the status of their orders. Foster a team-oriented environment
by maintaining a positive, professional attitude in all correspondence both within and outside the company. Be willing to remain flexible
and adapt to change as we continue to grow as a company. Show passion for helping people sustain and grow their business. Demonstrate
the ability to learn and problem solve while handling multiple priorities. Can work well independently or as part of a cohesive team. Have
a strong work ethic. Provide excellent communication. Bring ambition to excel and grow.
KEY SKILLS
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Customer Service – Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer
feedback to improve service; Responds to requests for service and assistance; Meets commitments.
Interpersonal Skills – Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open
to others; ideas and tries new things.
Oral Communication – Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds
well to questions; Participates in meetings.
Written Communication – Writes clearly and informatively; edits work for spelling and grammar; able to read/interpret information.
Teamwork – Balances team and individual responsibilities; Exhibits objectivity and openness to others’ views; Gives and welcomes
feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Supports all efforts to succeed.
Ethics – Treats people with respect; Keeps commitments; Works with integrity and ethically; Ensuring sale integrity.
Organizational Support – Follows policies and procedures; Completes administrative tasks correctly and on time; supports
Professionalism – Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration
regardless of their status or position; Accepts responsibility for own actions.
QUALIFICATIONS
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Provide friendly, efficient and accurate solutions for customers through phone, live chat or e-mail with the goal of customer loyalty
and increased business sales.
Listen to and analyze customer’s issues, investigate problems, and provide strategic solutions.
Ensure that customers always have the most complete and up-to-date information about the status of their orders.
Foster a team-oriented environment by maintaining a positive, professional attitude in all correspondence both within the company.
Be willing to remain flexible and adapt to change as we continue to grow as a company.
Innovative problem-solver who can generate workable solutions and resolve complaints.
Deep ability to handle stressful situations and work in a fast-paced environment.
Highly motivated self-starter who takes initiative with minimal supervision.
I have the exceptional ability of encouraging and motivating team members consistently.
Exceptional relationship management skills targeted at ensuring teamwork.
I possess great command over reports, both preparation and analysis.
I am proficient in Microsoft Suite: Word, Excel, Access, PowerPoint, Outlook, Windows XP, and Internet.
I am efficient communication skills both verbal and written w clients and company personnel.
I am able to multi-task and remain focused under pressure in fast-paced work environment.
WORK EXPERIENCE
Company Name, Albany, GA, 06/2017-Present
Assistant Manager
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Supervises and coordinates activities of workers in department of retail store
Assigns duties to workers and schedules break periods, work hours, and vacations.
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Trains workers in store policies, department procedures, and job duties; orders merchandise, supplies, and equipment.
Records delivery of merchandise, compares record with merchandise ordered, and reports discrepancies to control costs.
Inspects merchandise to ensure it is correctly priced and displayed.
Recommends additions to or deletions of merchandise to be sold in department; prepares sales and inventory reports.
Listens to customer complaints, examines returned merchandise, and resolves problems to restore and promote good public relations.
Coordinates the shipping of goods, sets up displays, and assists customers and staff during business hours.
Guides staff in optimal merchandising, which includes effective visual displays on the floor and efficient stocking of inventory in
storage areas; maintains inventory.
Company Name, Albany, GA, 08/2016-05/2017
Assistant Teacher
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Assist lead teachers in developing daycare curriculums for groups of students.
Provide assistance in designing and imparting lessons catering to each student’s individual abilities.
Help children in feeding, bathing and changing diapers.
Plan long and short-term activities to engage children throughout the course of the day.
Encourage children to take part in class and recreational activities.
Observe and monitor children to ensure that they are comfortable and intervene following signs of distress.
Ascertain that classroom environment is in accordance to program goals and philosophies.
Perform research activities to develop educational materials to aid classroom instruction.
Assist older children in partaking their meals and using the facilities.
Ascertain the physical and emotional comfort of wards by providing them a safe environment.
Organize entertainment classes such as fine arts, music and dance lessons and encourage students to participate.
Coordinate with daycare center office to procure classroom supplies and educational equipment.
Handle cleaning and maintenance activities of the classroom and ensure that any hazardous materials are discarded before children
arrive.
Company Name, Albany, GA, 03/2015-07/2015
Customer Service Representative
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Answers customer/client requests or inquiries concerning services, products, billing, equipment, claims, and reports problem areas.
Works in one or multiple queues/skill sets over various customer contact channels.
Utilizes mechanized systems to initiate and complete service orders and handle customer requests.
Continually maintain working knowledge of all company products and services.
Make recommendations according to customer’s needs on features, accessories, upgrades and rate plans.
Utilize operational systems to process purchases of AT&T products and services; i.e. collections, payments for Wireless bills.
Responsible for reporting/escalating issues and problems through the appropriate channels.
May be called upon to assume greater responsibility as needs dictate.
Requires minimum supervision to monitor activity and direct goal achievement.
Company Name, Albany, GA, 11/2014-12/2014
Customer Service Representative
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Ensures customer care and selling are #1 priority.
Maintains a clean work area and replenishes required supplies.
Monitors security alarms on front doors and logs all incidents in the Electronic Article Surveillance (EAS) logbook.
Offers great, friendly, and efficient customer service by responding quickly to customer calls, making eye contact, smiles and greet
customers, answers customers questions and concerns.
Answers telephone professionally; monitors incoming calls to ensure timely associate response.
Understands and uses proper intercom (P.A.) etiquette.
Understands the processing of Western Union transactions and money orders.
Processes returns on a continual basis and call associates as needed to return stray merchandise to its designated location on the sales
floor.
KEYWORDS
Performance Management, Process Improvement, Program and Policy Implementation, Customer Support, Results-oriented, Natural
leader, Performance evaluations, Strategic Planning, P&L Responsibility, Performance Optimization, Crisis Management, Organizational
Leadership, Profitability Improvement, Multi-Site Operations, Consensus Building & Teaming, Decision-Making, Best Practices &
Benchmarking, Career Experiences, Leadership, Data Analysis, Advanced, troubleshooting, Problem Solving, Problem Management,
Coordinated, Facilitated, Led, Oversaw, Developed, Managed, Taught, Supervised, Built, Broadened, Changed, Centralized, Active
Listening, Critical Thinking, Attention to Detail, Innovation, Achievement/Effort, Risk Management, Training and Development, Policy
Implementation, Speaking, Integrity, Dependability, Persistence, Independence, Organization/Communication, Stress Tolerance

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