Two workers who went outside and had hard time im communication

Its a case study about two omanis who went outside for work and couldnt communicate because of language Barrier And had hard time during there stay over there

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Communication Skills (LANG 20002) Spring – 18 – CW- 3-QP
The report will carry the following sections
? Introduce the case
? Objective
? Methodology
? Discuss the main issues/problems
? Probable reasons
? Critical analysis (based on research and group discussion)
Future implications
Please ensure that you use accepted conventions, format and style for referencing (CU
Harvard Referencing). Your grades will be affected if your referencing is inadequate.
Word limit: 1300 – 1500
Communication Skills (LANG 20002) Spring – 18 – CW- 3-QP
Case studies
Case B
Abdul and Marwan work in a multinational company in Oman. Their company sends them to Ukraine
for three years to work on a project. The moment they land on the Kiev airport, they feel lost. All the
information written around them is in Ukrainian language. They almost miss their host but finally he
finds them. They are taken to their hotel. The hotel is good and comfortable but here again they face
difficulties in making others understand what they want. The next day when they reach the office, they
are amazed to see the massive office structure. The facilities and the equipment being used seem to be
from the outer world. They are now excited to start their work. There are smiling faces all round them
but they cannot communicate with them as no one speaks English. None of the instructions are in
English language. All electronic systems have instructions in Ukrainian. Even the computers do not
have English settings. Abdul and Marwan are smart young boys. They overcome all hurdles and
complete their project successfully. When they come back to Oman their company is very happy with
their achievement. They want their company to send more employees to Eastern European countries
Imagine yourself in this situation; How would you feel in a new environment?
Discuss the various problems you will face.
What kind of differences will you find in terms of work culture and ethics?
How will you cope with the situation?
How will you convince your colleagues to undertake projects in other European countries?
Guidelines for Writing a Case Study Analysis
1. Introduction
• Brief the case
• Mention the key problems and issues in the case study.
• Formulate and include a thesis statement, summarizing the outcome of your analysis in 1–2
2. Background
• Discuss the issue and compare it with the relevant studies/research articles you have read.
• Demonstrate that you have researched the problems in this case study.
4. Proposed Solution
• Provide realistic solutions
• Explain why these solutions were chosen
• Support them with evidence
• Concepts from class (text readings, discussions, lectures)
Communication Skills (LANG 20002) Spring – 18 – CW- 3-QP
• Outside research
• Personal experience
5. Recommendations
• Determine and discuss specific strategies for accomplishing the proposed solution.
• What should be done and who should do it?
6. Final draft
After you have composed the first draft of your case study analysis, read through it to check for any
gaps or inconsistencies in grammar, content or structure: Is your thesis statement clear and direct?
Have you provided solid evidence? Is any component from the analysis missing?
When you make the necessary revisions, proofread and edit your analysis before submitting the final

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