Business writing

Business writing is an extremely important part of anyoneâ??s day in the modern world. Infact, effective writing skills have become increasingly important as more and more ofour day-to- day work is conducted through email. In this assignment, you will first analyze the email exchange below. Then, you will writea short paper that addresses the following:ï?· Identify the basic problem(s) with this set of emails.ï?· Explain how communication was mishandled at various levels. Support yourreason(s) using course materials.From: Williams, SethTo: Johnson, GeraldineCc: Gent, Harry; Smith, CarolSubject: RE: ABC Sunnydale Trailer Processing invoicesWow, these guys must be complete morons if they canâ??t figure out how to use oursoftware. I mean, itâ??s kind of designed to be idiot proof. Iâ??ll resend them thedocumentation again. Maybe this time theyâ??ll actually decide to read it.Seth WilliamsGenWare TechnicianGenWare International, Inc.ph: (568) 566-6899, ext. 323______________________________________From: Johnson, GeraldineTo: Williams, SethCc: Gent, Harry; Smith, CarolSubject: ABC Sunnydale Trailer Processing invoicesImportance: HighGood afternoon Seth,I hope your mother is doing better now that sheâ??s out of the hospital. I know how horribleit was last year when my mother had open heart surgery, so I completely understandyour needing to be with her last week.Anyway, as per our phone conversation, our clients at Sunnydale Community Collegeare still having problems with their recently upgraded software. Apparently, one of thefields in the new database management section isnâ??t working properly.I appreciate your assistance on this account.Best regards,Geraldine JohnsonAccounts ManagerGenWare International, Inc.(568) 242-4987 ext. 1337________________________________________From: Smith, CarolTo: Johnson, GeraldineCc: Gent, HarrySubject: Sunnydale Community College SoftwareHi Geraldine:Thanks for the email follow-up last week. Overall, weâ??re pretty happy with the new suitewe purchased from GenWare last month. However, as mentioned in a previousconversation, we are still having problems with one of the database cells pulling ininformation from the previous database properly. As you can imagine, the last thing wewant to do is re-enter all of our records manually. Can you please help with this?William PrattSenior IT SpecialistSunnydale Community College(800) 233-1230 ext. 123Use the following format/structure and guidelines for all short paper assignments:ï?· Title Page: Include your name, the paper title, course title, instructor’s name, anddate.ï?· Introduction: Explain the purpose of the paper in succinct, declarative sentences.The introduction should offer a preview of the paper and its value, and be basedupon the concepts studied in the course.ï?· Content: Provide a well-developed, balanced argument, which uses courseconcepts, examples or applications, and legitimate research from appropriatesources. Ensure that you clearly respond to all questions above.ï?· Conclusion: Develop a summative paragraph, which includes what you learnedfrom the learning activity.ï?· References: Include a variety of relevant resources to support your work.Things to Remember!â?? Write a short paper 2 to 3 pages in length (not including title and reference pages).â?? Use Times New Roman, 12-point font, double-spaced, with one-inch margins,with APA-formatted (6 th ed.) in-text citations and references for all resources.â?? Check and correct any spelling or grammatical errors in your document prior tosubmitting it for evaluation.â?? Use EC Library resources:ï?· Online Writing Lab (OWL) (Links to an external site.)Links to an external site.ï?· APA, MLA & More: Citing Sources (Links to an external site.)Links to an externalsite.ï?· Copyright & Avoiding Plagiarism (Links to an external site.)Links to an external site.

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