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Based on the scenario and the requirements from W2 Assignment 2, using both MySQL Server and MySQL Workbench, create a schema called ABC_YourLastName. In this schema, create all the necessary tables, columns, and relationships to complete your database.You can download and view an example of MySQL Schema called “MySQL Sample Database” at www.mysqltutorial.org.To submit your database to the Submissions Area, you must export the schema to a file. To perform an export, complete the following steps from the MySQL Workbench Home tab:Click Manage Import/Export under the Server Administration column.Make sure Data Export is highlighted on the Task and Object Browser.Check the box next to ABC_YourLastName in the left dialog box.Under Options, select the Export to Self-Contained File radio button and note the file path.Change the name of the file from the default to SU_ITS2110_W3_A2_LastName_FirstInitial.sql.Click Start Export.When the export is complete, you will need to upload the file to the Submissions Area.In addition, complete the following tasks in a 2- to 3-page Microsoft Word document:Describe your database.Explain which tables, columns, keys, and so on will be seen in the schema.
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Running head: CUSTOMER RELATIONSHIP MANAGEMENT SYSTEM ER DIAGRAM
Customer Relationship Management System ER Diagram
ITS2110
Professor
May 30th , 2018
Overview
1
CUSTOMER RELATIONSHIP MANAGEMENT SYSTEM ER DIAGRAM
2
Figure 1 CRM erd-diagram
The ERD-diagram above represents a Customer Relationship Management System entity relation
diagram for the sales department of ABC Manufacturing. The Relationship outlines four entities
and a connecting entity. The entities include, Client, Conversation, contact Information and
salesperson.
Relationships
The following relationships are evident in the ER diagram above, they include one-to-many
relationship (1: N).
In the first case each of the client has to be assigned a sales persons .In here a client has to have a
least one salesperson. Similarly, a salesperson has to have at least one client.
In the other cases, a client may have multiple contacts, such as physical address and emails as
outlined above. In this case, the client must have at least one contact information.
The client must have at least one conversation or emails.
CUSTOMER RELATIONSHIP MANAGEMENT SYSTEM ER DIAGRAM
2

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