Management Information Systems

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management_information_systems_master_list_of_questions.docx

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Management Information Systems
Final Exam Master List of Questions
Spring Semester 2018
I.
Fill-ins (3 points each)
Fill in the blank for each question with the appropriate word or phrase needed.
1. MIS involves two different aspects which interact and inter-related with each other, which are
_________________________ and _______________________.
2. The basic method of communication in almost all companies today, whether local or
international in scope, is ____________________________.
3. ____________________________ computers are very light, portable, and allow rapid continual
access between a company and an employee.
4. ____________________________ is an example of an enterprise application which focuses on
planning, sourcing, and delivery of products or services.
5. An application which integrates various internal activities of a company or organization into a
single coordinated system is known as an ___________________________ system.
6. A model which can be used it examine company strategies which focuses on competition is
known as ____________________________.
7. The Value Chain Model for examining company strategies in order to assess the impact of an
Information System on a company or organization divides the activities of the company into
_________________________ activities and ____________________________ activities.
8. _______________________________ is a model which helps understand the strategic position
of a firm and the main forces which relate to a companyâ??s strategic competitiveness.
9. The computer application which provides almost total control of a computer is the
_______________________________.
10. _______________________________ states that every 18 months microprocessor power
doubles and computing prices fall by 50%.
11. _______________________________ refers to the adoption by businesses of Information
System services originally designed for consumer use.
12. _______________________________ and _______________________________ are two open
source operating systems which are frequently used by Information Systems to better control
the processing and flow of information.
13. A programming language typically used in website development which is machine independent
is _________________________________.
14. SQL is an example of _______________________________.
15. _________________________________ provides the information system with the electronic
qualities of its data, including such things as whether it is alphabetic, numeric, the formats
involved, etc.
16. Two types of non-relational databases are ______________________________ and
________________________________.
17. Conversion of a web address into a digital address usable by the Internet is accomplishes by the
________________________________ System.
18. ________________________________ allow approved users access to information within aa
system regardless of location or relationship to the system being accessed.
19. A software control designed to protect a computer from unauthorized intrusion from outsiders
is known as a _____________________________.
20. ____________________________ is a form of retail which functions exclusively in an
online format.
21. A quick, experiment information system designed for testing and evaluation is a
_______________________________ system.
22. Almost a necessity in business today, _____________________________ has developed
as a result of new supply chains and diversified markets.
23. List two of the most common challenges facing Management Information Systems as a
result of globalization:
__________________________________
__________________________________
II.
True/False (1 point for each correct answer)
For each of the following, indicate whether the statement is true or false.
1. A challenge for any company which seeks to utilize MIS is to find effective and efficient ways to
integrate Information Systems technology into the existing operation. T/F
2. One of the benefits to companies of using MIS technology is that buying, selling, and advertising
can be done anywhere, anytime. T/F
3. It is possible and easy to communicate by email, even without the availability of an Internet
connection. T/F
4. Information Systems involves only the hardware and not the applications software used by
management to achieve greater efficiency. T/F
5. It will always be the case that employing good Information Systems technology will enhance
work processes and lead to greater efficiency. T/F
6. Use of Information Systems never results in strategic advantage because competitors can
employ the same technology. T/F
7. In the Value Chain Model for examining the impact of an Information System on a company or
organization, the Human Relations area would b an example of a Primary activity for a company.
T/F
8. The purpose of all Information Systems is to make the work environment more efficient, reduce
costs, increase productivity, and increase profitability. T/F
9. In Porterâ??s Competitive Forces model, suppliers and customers are relatively unimportant to
developing a competitive strategy. T/F
10. The big challenge any organization has when choosing to implement an information system or
to make changes to it is internal resistance due to changes it will require. T/F
11. The value of a network to users grows less and less as more members of the network are added.
T/F
12. Virtualization is an important development in computing as it enables the possibility of what is
known as Big Data. T/F
13. HTML is a valuable programming language because it can be used independent of the hardware
on which it is used. T/F
14. An app is a software program which can execute on a variety of platforms including the Internet,
computer, and mobile platforms. T/F
15. Relational databases organize the data in 3-dimensional tables which describe the entity and its
attributes. T/F
16. Telecommunications developed by large companies will likely include only VOIP and wireless
LAN. T/F
17. The main security problem in all types of online telecommunications is that it is intentionally
designed to be an open system making information available to a wide user access. T/F
18. For businesses, the biggest online security problem is not hackers but users unintentionally
passing security compromising computer code into the system. T/F
19. E-Commerce is a form of retail used for many decades. T/F
20. One disadvantage of e-commerce is the high overhead costs involved. T/F
21. An online stock broker company is a form of e-commerce. T/F
22. A result of e-commerce development is the emergence of new sales methods and new
forms of advertising. T/F
III.
Multiple Choice (2 points for each correct answer)
For each of the following, choose the response which is most closely correct. There is only 1
correct answer for each question.
1. Information systems includes which of the following:
a. Databases and storage
b. Telecommunications, including Social Media
c. Big Data
d. All of the above
2. A benefit of Online Conferencing is:
a. More travel required
b. Greater efficiency
c. No need for face-to-face personal knowledge
d. Only requires the use of a local conference room
3. In the business world today, which of the following allows a company employing MIS technology
to maintain 24/7 contact with employees?
a. Email
b. Smartphones
c. Tablets
d. All of the above
4. One problem for many employees who have smartphones is that
a. They are portable and easily lost
b. They are always â??at workâ? and the company can contact them anytime, anywhere
c. They require the use of Internet connections
d. It is impossible to maintain privacy when using them
5. Which of the following is NOT a business goal for which Information Systems might enhance
efficiency and effectiveness?
a. Replacing business operations by use of computer-driven robots
b. New product or service development
c. Greater intimacy with suppliers and customers
d. Better decision-making
6. Management areas which can be affected by Information Systems support include:
a. Strategy and planning
b. Company culture and politics
c. Leadership
d. All of the above
7. The Information Technology unit of a company is usually the one which directly supports the
employment of Information Systems, and includes all but which of the following:
a. Programmers, systems analysts, project leaders
b. Efficiency experts
c. Data storage
d. CIO
8. Which of the following is not representative of an Information Support System for a company or
organization?
a. Transaction Processing Systems
b. Digital Support Systems
c. Decision Support Systems
d. Executive Support Systems
9. All of the following are enterprise systems except
a. Supply chain management systems
b. Executive support systems
c. Customer relationship management systems
d. Knowledge management systems
10. Which of the following collaborative tools in n enterprise system is the most widely used and
virtually indispensable tool for business today?
a. Email
b. WeChat
c. Wikis
d. Instant messaging
11. Which of the following is NOT true concerning changes in Information Systems for a company?
a. Changes in Information Systems affect almost everything a company does, including
structure, goals, organizational values, and decision-making
b. Changes in Information Systems are always profitable to a company even when they may be
difficult to achieve and implement
c. Changes in Information Systems are always designed to reduce transaction costs and to lead
to greater structural efficiency
d. Changes in Information Systems are often resisted because of disruption to existing work
patterns and relationships
12. Which of the following are not a part of Porterâ?? Competitive Forces Model for competitive
strategy?
a. Competition from direct competitors
b. The availability of similar products or services among the competition
c. New Market Entrants
d. None of the above
13. According to Porterâ??s Model, Information Systems can help a company competitively by
a. Lowering or maintaining costs
b. Differentiating services or products from competitors
c. Lowering barriers to market entry by revealing methods of operational excellence and
quality
d. Identifying and focusing on possible niche markets
14. The Value Chain Model focuses on specific activities within a company wherein strategy and
Information Systems can work together to add value to a company by:
a. Identifying the primary activities of the company and providing direct support to to those
areas
b. Identifying the support areas of a company and helping these better support the primary
activities of the company
c. Linking the firm with suppliers, distributors, and even customers in order to treat a product
or service as one single unit of production
d. All of the above
15. Which of the following is not part of the infrastructure for Information Systems?
a. Operating systems
b. Databases
c. Internet networks
d. All of the above are parts of IS infrastructure
16. A basic law of modern computing and Information Systems is that the amount of data storage
possible for $1 on magnetic media doubles every 15 months, and is known as:
a. Mooreâ??s Law
b. Law of Digital Mass Storage
c. Metcalfeâ??s Law
d. None of the above
17. In technology trends, the ability to involve multiple processing states at the same time is known
as:
a. Digital platform processing
b. Quantum processing
c. Consumerization
d. Virtualization
18. Computing services which can be offered without restrictions on the physical configuration or
geographical location is known as:
a. Digital platform processing
b. Quantum processing
c. Consumerization
d. Virtualization
19. All of the following are important aspects of Cloud Computing except:
a. Need to pay for storage not used
b. Allows for large file storage
c. Allows access to files for processing anywhere
d. Can expand as needed
20. The MOST significant thing the Internet has brought to business and management success i:
a. The ability to link various computing machine platforms directly to each other
b. The opportunity to expand business activities through the development of eCommerce
c. A better and easier way to maintain contact between 3mployees and customers
d. The ability to implement social media applications for business purposes
21. In information systems, Management faces many challenges, including all of the following
except:
a. Continual upgrading and infrastructure changes in technology
b. Continual evaluation and tweaking of strategy, technology and costs for Information
Systems
c. Outspending competitors in system development
d. Matching competitorâ??s services and use of Information Systems
22. Three very important areas for the maintenance of good Information Systems and business
intelligence include:
a. Social media
b. The Database
c. Telecommunications
d. Security
23. Use of databases and DBMS are very important in any Information System in order to:
a. Avoid data chaos
b. Reduce redundancies
c. Provide stronger security control
d. All of the above
24. In order to create and use a database effectively, which of the following aare necessary?
a. A data dictionary
b. Data definitions
c. Data manipulation language
d. All of the above
25. Data mining refers to:
a. Creation of a well-structured relational database
b. Analyzing large pools of data in search of patterns or rules suggesting future behavior
c. Analyzing large unstructured datasets of text such as from social media
d. Analyzing patterns and information from the Internet
26. Poor quality development and maintenance of databases by Management can lead to all of the
following problems except:
a. Inaccurate product pricing
b. Inaccurate inventory security
c. Inaccurate customer accounts
d. Bad decisions
27. Telecommunications is:
a. Basic to the network concept in computing and information systems
b. Absolutely necessary in order to develop and maintain a database
c. Always required for app development and use
d. The best way to establish and maintain a secure Information Systems operation
28. Which of the following networking technologies allows for tracking of movement using
radiowave technology?
a. LAN
b. WAN
c. RFID
d. DSL
29. Which of the following is not a type of security problem for most information systems today,
often introduced through some form of online access?
a.
b.
c.
d.
WAN
Virus
Worm
Trojan
30. The reason â??cookiesâ? are not a good practice in eCommerce is that they are a computer code
placed on the userâ??s device which can track movements of users while on the eCommerce
website. This make them very close to which of the following which can track oneâ??s web surfing?
a. Viruses
b. Worms
c. Trojans
d. Spyware
31. Which of the following is not a danger businesses face due to insecure Information Systems?
a. Loss of sales
b. Loss of productivity
c. Compromise of information assets
d. All of the above are dangers faced
32. Which of the following is not an efficient way for companies to guard against system intrusion
from unauthorized outsiders?
a. Security standards and privacy policies
b. Disconnecting the system periodically
c. Use of identity management controls such as passwords
d. Use of software controls
33. A security system which uses a dedicated slave computer to transmit information from the
Internet to the company information system, but contains no actual data itself is an example of
a an effective:
a. Firewall
b. Intrusion detector
c. Anti-virus checker
d. Digital encryption coder
34. An Enterprise application approach to Information Systems is valuable because:
a. It integrates the software and hardware utilizing a central database
b. All collected data is placed in the database
c. Changes to the database immediately become available to the entire system
d. All of the above
35. Platforms commonly used for e-commerce may include all of the following except:
a. Corporate websites
b. Social media
c. Global advertising
d. Smartphone apps
36. Which of the following is not an advantage offered by e-commerce?
a. It is available at all times and places
b. It is never interrupted due to physical conditions or IT problems
c. It relies heavily on universal technology and standards
d. It allows for dynamic price changes
37. E-Commerce has resulted in many changes in retail methodology, including:
a. Better product offerings
b. New uses for psychological research
c. Changes in reading patterns
d. All of the above
38. Better Management Information Systems results in:
a. Improved knowledge management
b. Automatic decision-making systems
c. Forecasting techniques which require no data
d. All of the above
39. One of the basic elements for building an information system involves:
a. Careful advertising
b. Creative web design
c. Analysis and careful system design
d. Allowing the webmaster to design the system
40. Which kind of a system, from among the following list, is one designed by users, but
with the problem that it might not integrate well with company management activities
and priorities:
a. System life-cycle
b. Prototype
c. Predesigned software packaging
d. End-user
41. Which kind of information system from among the following may force certain
information structures and business procedures on management in order to implement the
system?
a. System life-cycle
b. Prototype
c. Predesigned software packaging
d. End-user
42. Which of the following is not a strategy for management in developing globalized
information systems?
a. Domestic import sales only
b. Multinational corporate operations
c. Franchising
d. Transnational corporate structuring
Management Information Systems
Final Exam Master List of Questions
Spring Semester 2018
I.
Fill-ins (3 points each)
Fill in the blank for each question with the appropriate word or phrase needed.
1. MIS involves two different aspects which interact and inter-related with each other, which are
_________________________ and _______________________.
2. The basic method of communication in almost all companies today, whether local or
international in scope, is ____________________________.
3. ____________________________ computers are very light, portable, and allow rapid continual
access between a company and an employee.
4. ____________________________ is an example of an enterprise application which focuses on
planning, sourcing, and delivery of products or services.
5. An application which integrates various internal activities of a company or organization into a
single coordinated system is known as an ___________________________ system.
6. A model which can be used it examine company strategies which focuses on competition is
known as ____________________________.
7. The Value Chain Model for examining company strategies in order to assess the impact of an
Information System on a company or organization divides the activities of the company into
_________________________ activities and ____________________________ activities.
8. _______________________________ is a model which helps understand the strategic position
of a firm and the main forces which relate to a companyâ??s strategic competitiveness.
9. The computer application which provides almost total control of a computer is the
_______________________________.
10. _______________________________ states that every 18 months microprocessor power
doubles and computing prices fall by 50%.
11. _______________________________ refers to the adoption by businesses of Information
System services originally designed for consumer use.
12. _______________________________ and _______________________________ are two open
source operating systems which are frequently used by Information Systems to better control
the processing and flow of information.
13. A programming language typically used in website development which is machine independent
is _________________________________.
14. SQL is an example of _______________________________.
15. _________________________________ provides the information system with the electronic

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