Professional Experience

https://blackboard.strayer.edu/bbcswebdav/pid-2432…Follow the link above to the OneDrive folder titled Week 7. Note the sample outline document provided. This weekâ??s Professional Experience requires you to create a speaking outline for your upcoming presentation (Assignment #4).Create an outline (see below for guidelines) for your Week 8 presentation based on Week 6â??s PowerPoint presentation (a video preview is available under the Week 7 tab in Blackboard). You may use the provided Presentation Outline Sample posted in OneDrive or develop a different outline on your own. Save your file as Your_Name_Presentation_Outline. Leave the “Comments” column blank. After you have completed your presentation outline, upload it to the “Completed Outlines” folder on OneDrive.Finally, submit your outline file to Blackboard to the Week 7 Professional Experience #4 link. That will prompt your instructor to review your outline. Outline GuidelinesCreate an outline of your presentation in Word or Excel. Focus on short bullet points and key things that you want to say (in either your audio or video recording for Week 8). An example is posted for you in the Week 7 OneDrive folder (link provided). You may choose to use that outline format or create your own for this Professional Experience.This is a pass/fail assignment. All elements must be completed (simulating the workplace where incomplete work is unacceptable) for credit. You cannot receive partial credit. The specific course learning outcomes associated with this assignment are:Plan, create, and evaluate professional documents.Write clearly, coherently, and persuasively using proper grammar, mechanics, and formatting appropriate to the situation.Deliver professional information to various audiences using appropriate tone, style, and format.Learn communication fundamentals and execute various professional tasks in a collaborative manner.Analyze professional communication examples to assist in revision.Develop presentation skills for use in the professional environment.
social_media_in_the_workplace__1_.pptx_wk_6_assignment_3_nikki_jones__1_.pptx

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Image Source – https://www.forbes.com/sites/ryanwestwood/2015/03/05/hit-like-if-you-agree-with-social-media-in-the-workplace/#a9dd0b0341b7
ï?´ Social media has revolutionized the workplace scene
ï?´ It has enhanced communication
ï?´ It is however a double edged sword and needs proper management by company
leaders
ï?´ It can be used positively in the organization but also has its downside since with
great power comes responsibility
This presentation looks at different aspects of social
media in the workplace:
â?¢
â?¢
â?¢
â?¢
â?¢
â?¢
Its Importance
Advertising via Social Media
Social Media Policies
Professionalism while using social media
Using Social Media to Improve Customer Service
The downside of Social Media (Hartley,2012)
Image Source -http://saeed612.blogspot.co.ke/2014/08/kpmg-and-tibbrpartnership.html
ï?´ Engagement and Relationship Building
ï?´ Effective Communication beyond emails
and phones
ï?´ Provision of Trends and Analysis
ï?´ Fostering organizational culture
ï?´ Promotion of Organizational Brand
ï?´ Discovering and Recruiting Talented
Employees
ï?´ Enhancement of Customer Service
Image Source-http://www.serverlogic.com/blog-post/does-social-media-affect-retail-business
Increased Sales
Increased Traffic
Increased Lead
Generation
Increased Visibility
Increased
Customer
Engagement
(Hartley,2012)
Image Source-http://www.jemome.com/p-social-media-advertising-advantages-and-disadvantages-332484/
Facebook
Instagram
Twitter
Pinterest
Linked in
Images Sourced from:
https://www.google.com/search?biw=1517&bih=707&tbm=isch&sa=1&ei=o7_xWuPNFcnYU8jos_AE&q=facebook&oq=facebook&gs_l=img.3..

https://slack.com/apps/A0F7XDW93-twitter
https://www.facebook.com/pinterest/

How World Leaders use Snapchat


https://www.youtube.com/user/LinkedIn
Instagram
ï?´ They eliminate issues arising out of social
media such as:
ï?´Personal use of social media during
working hours
ï?´Conduct that can cause reputational
damage
ï?´Perfomance drop due to social media
related issues
ï?´Online bullying and discrimination
((Hartley,2012)
Image Source-https://www.business2community.com/social-media/the-wild-west-of-social-mediawithout-a-social-media-policy-0289490
Presentation-How info will be posted
Security-Access, permissions and workflow
Channels-Internal and external
Consequences
of breaching rules
Outline
how info is
monitored
Signing off of user policy (Cao et al.,2012)
Image Source-http://clickhoney.co.uk/have-you-created-a-social-media-policy-for-yourbusiness/
Image Source-https://www.pinterest.com/pin/375628425153394912/
Reliability in
terms of solving
issues
Providing
efficiency in
terms of product
and service sales
Getting customer
feedback and
promptly
responding to
customers
Images from: https://www.linkedin.com/pulse/using-social-media-improve-customer-service-chris-ripley
Enhancing speed
of service given
to customers
(Brooks,2015)
Image Source-https://blog.kissmetrics.com/reinvent-the-customer-experience/
Can lead to lawsuits if
defamation happens
Reputational risk if
customers are not
handled well
(Brooks,2015)
Can lead to employee
distraction hence affecting
perfomance
High risk of identity and
Fraud Theft
Privacy Issues
ï?´ Brooks, S. (2015). Does personal social media usage affect efficiency and wellbeing?. Computers in Human Behavior, 46, 26-37.
ï?´ Cao, X., Vogel, D. R., Guo, X., Liu, H., & Gu, J. (2012, January). Understanding the
influence of social media in the workplace: An integration of media synchronicity and social
capital theories. In System Science (HICSS), 2012 45th Hawaii International Conference
on (pp. 3938-3947). IEEE.
ï?´ Hartley, S. (2012). Social media in the workplace. Busidate, 20(4), 6.

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