Scrapbook Summary

Hi I did before a scrapbook before in my class. So I need you write a summary about scrapbook. I will put you an requirements. Then I will upload the scrapbook for you.This is a requirement how to do it. I need you do about 4 pages and I need refrence.Treasure Chest Scrapbook Assignment – Part 2 This assignment is a two part assignment. Part 2 of your assignment will include a College Research paper in proper APA format that addresses: – The benefits of your career choice for you personally- The best and worst characteristics of your Career choice. – The feasibility and what will you have to do on your journey to your Career.- Compare and contrast your Career characteristics with the characteristics of the other possible careers you may be interested in exploring. Be prepared to respond to questions regarding your work either in class, or in online discussion. Your paper should be a total of 5 pages including the Cover page, 3-Content pages and a Citation Reference page.
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Running head: HOSPITALITY MANAGEMENT SCRAPBOOK
Hospitality Management Scrapbook
Studentâ??s Name
Institutional Affiliation
Date
1
HOSPITALITY MANAGEMENT SCRAPBOOK
2
Hospitality Management Scrapbook
Hospitality management is one of the most exciting careers in the world. The
hospitality industry in every country represents the humanity, beauty, and serenity of the
people living in
that nation.
Therefore, when
one chooses the
path of
hospitality as a
career, they
involve themselves with one of the busiest and most interactive professionals around the
world. Consequently, I decided to make a scrapbook in my field of specialization, which is
hospitality management to try and explain various essential components present in the sector.
Hotel Front Desk
A well-managed hotel should have an attractive and gleaming lobby to capture the
customerâ??s attention. The receptionist
should exhibit a smiling face, be
presentable, be social, and be
welcoming. They should also
articulately and pleasantly communicate
HOSPITALITY MANAGEMENT SCRAPBOOK
3
to the clients (samhospitality, 2017). Thus, as a kind hospitality manager should maintain and
manage a friendly reception.
Staff Interaction
As an expert in hospitality management, one should handle their staff with care and
caution. It is because managers are usually in charge of staff and proper management ensures
the staff is happy and satisfied thus it gives the
best service to the customers. Therefore, a
prudent hospitality manager should have
excellent communication skills with other
staff members, be a source of motivation in
their line of work and encourage the workers to ensure excellent customer service.
Here is an example of a happy service provider in a hotel setting.
HOSPITALITY MANAGEMENT SCRAPBOOK
Food and Drinks
Foods and drinks are critical to the
hospitality industry. To achieve customer
satisfaction and create customer loyalty; the
hospitality manager has to work tirelessly with the
food department to deliver the best quality.
Delicious meals make the clients happy, and they will always crave for more and want to
come back to the hotel or resort (Yan, 2018).
House-keeping
The hospitality industry is also responsible for the housekeeping. Provision of clean
and comfortable rooms makes
the guests feel appreciated and
taken care of, which makes
them return customers. A
touch of class, elegance, and
luxury into the rooms and
sleeping areas gives the
customer a pleasant experience (Prague, 2016).
4
HOSPITALITY MANAGEMENT SCRAPBOOK
5
Conference Halls
A popular hotel or resort
should have conferencing halls
and centres to cater for the
business people. The business
world interacts with the
hospitality industry in various
ways and assists them to
facilitate their meetings and
corporate gatherings through the provision of hospitality services.
Recreation Facilities
It is necessary for the hospitality sector to provide recreation facilities to its clients.
Customers love places where they can refresh their minds, freshen up and at the same time
interact
with
others as
they
exercise
and
recreate.
Gymnasiums are always an excellent addition in hotels. Many people who stay at a hotel like
to exercise to maintain a healthy lifestyle and also to relax. Exercise is a healthy form of
relaxation and in addition to luxury and hospitality services, a hotel should have wellequipped training facilities.
HOSPITALITY MANAGEMENT SCRAPBOOK
6
References
Prague, G. M. (2016). MEETING ROOMS. Retrieved 2018, from Hotel Grand Majestic Plaza
Prague Truhlarska: http://www.hotel-grandmajestic.cz/en/hotel-conferencesprague/meetings/
samhospitality. (2017). Tourism and Hospitality Training, South Africa. Retrieved 2018,
from https://samhospitality.wordpress.com/tag/front-desk-staff-training/
Yan, P. (2018). Best Seafood Restaurants in Penang. Retrieved 2018, from FoodAdvisor:
http://www.foodadvisor.my/best-seafood-restaurants-in-penang

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