Usability Questionnaire

If you have the time, I would appreciate your review of my usability test questionnaire. Your answers will be invaluable to my project and will allow me to create the best possible application for my intended city.Thank you for your time!

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Usability Test Instruction Guide
As the you follow along with the below questionnaire, answer each question as you
complete actions throughout the questionnaire. Each question will ask you to perform some sort of
function throughout the user interface to assess the UI and its usability associated with the questions.
Participant identities will not be shared with any third-party organizations. The answer
your provide us are used solely to improve upon the Springfield Kiosk System as well as the mobile
application that is tied to it. Thank you for your participation!
Springfield Kiosk/Mobile System Usability
Name: ________________ E-mail Address: ____________________ Date: _________________
For this first set of questions, mark only one box to indicate how strongly you agree or
disagree with each statement.
Strongly Disagree
1. I would enjoy using this
kiosk/mobile system on a
regular basis.
2. The system was easy to use.
3. Assistance may be required to
be able to use the kiosk.
4. The functions of the kiosk were
well integrated together.
5. I felt in control while using this
Strongly Disagree
6. The kiosk did not require any
technical knowledge to use
7. The kiosk of awkward or
slow to use.
8. I thought the kiosk was
too complex.
9. Others could use this kiosk
without much difficulty.
10. I felt like the kiosk did not
respond to my input in the
way I would expect.
11. The kiosk is well designed
12. The kiosk could use
some reworking.
13. The functions of the
kiosk did not work
well together.
14. All the functions I
would expect to be
present are available.
Application Specific Questions
Continue with this set of questions that are more relevant to tasks that would typically
completed within the kiosk application. Some questions will be yes or no, or they will be 1-5
with 5 being very easy and 1 being very difficult.
1. How easy is it to find the type of entertainment you would be looking for on a night out? 1-5
2. How easy is it to find articles about local history? 1-5
3. Can you find a lodging accommodation easily? Yes or no
4. Do you like the layout of the kiosk? Yes or no
5. Can you find a good selection of restaurants easily? 1-5
6. Are local events easy to find and RSVP for? Yes or no
7. Is the kiosk interface attraction to look at? Yes or no
In this section you can provide us with some helpful, constructive feedback that we can
use to better improve upon the kiosk application:

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